Pamper your clients &
Run a Better Business
It shouldn’t have to be one or the other.
So we created an app where creatives in business can do both.
Increase your retail profits
without holding stock
Think of the Unwritten App as your own online shop front with a personal warehouse fulfilment team (us).
- Recommend and sell Unwritten products digitally; anywhere, anytime!
- No cash outlay, no retail shelves – we hold and ship Unwritten stock direct to your client
- Earn commission on every purchase made in person or online by your connected customers
- Never fear being undercut again! Unwritten products are only available via our ecosystem.
Our guarantee: an Indie gets paid for every Unwritten product sold.
Earn while you sleep
…or holiday, or take sick leave
With the Unwritten App, you can make money when you’re off the clock.
- Monetise your social influence by sharing your unique shop link across your platforms
- Compete with other Indies for quarterly bonuses
- Earn and redeem rewards for referring other Indies
Order and sell other
professional brands
- Buy and sell other leading industry brands via our online shop; some of our partner brands are happy to ship them for you, too! Visit our Partners page to find out more.
- Order back basin, salon supplies and specialist products like foil, hair extensions, treatments and more! See our Partners page for more details.
OUR PROUD PARTNER BRANDS (More coming soon!)
Free yourself
from complex admin
- Easily update your calendar
- Manage client appointments
- Track your sales and commissions
- Get notified in real time about product purchases
- Effortlessly order and manage back basin/wholesale products
Spend more time with your clients
(not their files)
We’ve simplified behind-the-scenes logistics; just like a good shampoo, the Unwritten App won’t weigh you down.
- Maintain client history, notes and contact details
- Send automatic text reminders*
- Accept payments with ApplePay and Google Pay in person or remotely*
- Manage split payment, discounts and refunds
* Optional SMS appointment reminders charged at 9c each. Transaction fee charged at 1.75% + 30c per transaction.
So simple,
you can be up and running in your next coffee break.
Finally an app that is made for me the individual hairstylist!
I can adapt to suit my needs, it reminds my clients and keeps records and sends out product.
What more does an indie need!
The App is incredible! Everything I need as an independent hairdresser under the one app! You don’t need anything else!
I’m excited to be part of something bigger – to work amongst like-minded individuals on something that’s not just another new product launch.
I’m always intrigued by technology and how it can support us, and I LOVE products! For me though, it’s the people – I believe in the people first, my gut said YES!
FAQs
How much does the App cost?
This is awkward. Kidding! The App is 100% FREE to download and use. Why? Because we’re business people too, and we know that ‘another damn subscription’ is a giant pain in the behind, so we decided to do things differently. It’s the Unwritten Haircare that helps us and you generate income, not the tech.
The only financial outlay for you will be if you opt for SMS appointment reminders for 9c each, and standard transaction fees charged at 1.75% + 30c per transaction as set down by Stripe (our chosen payment gateway).
What payment processor do you use?
We use Stripe as our payment gateway in the App. It allows you to accept payments using credit card, ApplePay and Google Pay in person and remotely, and means you can take split payments, apply discounts and send refunds.
Stripe’s standard transaction fees are charged at 1.75% + 30c per transaction. Find out more about Stripe here.
If you like to kick-it old school, the App also enables you to take cash and direct bank transfers as payment types for your services and products.
Can I import my existing client data? Is the process complicated?
Hell yeah! And hell no! Our whole schtick is to make this less work for you, not more. The App has a simple contact import function – you tap the button and it will import the contacts from your phone.
To import contacts from another salon software platform, the Unwritten support team will provide the IT wizardry. You’ll find more detailed information on this process in the App when it arrives… make sure you join the waitlist to get your hands on it!
What do you mean by ‘compete for bonuses’ and ‘earn rewards’?
These are excellent perks of being part of the Unwritten Indie Community! We can’t say too much out in the open, but we can say that bonuses = $$$ for high-performers, and rewards = vouchers to spend on products in our wholesale shop.
The rest will be waiting for you in the App. Be an early adopter and get a headstart on both of these by joining the waitlist here.
Can you send appointment reminders from the App?
Absolutely! You can opt in to automated, customisable SMS reminders and notifications for your clients to suit your operational needs.
This is an opt-in function (meaning you don’t have to use it if you don’t want to), and each SMS is charged at 9c.
Is there a desktop version?
There is not. Our research told us that most of you do business on your phone, on the go, rather than in front of a computer screen. Building an App also meant that we could make sure it stayed super simple (that was also important according to our research) and easy to navigate without getting lost down a tonne of digital rabbit holes.
Is it available for iPad?
At the moment, no. Depending on your feedback and our ongoing research, we may consider introducing this in the future. But for now, the App is designed to fit in the palm of your hand.
How does the commission work?
Everytime a customer purchases Unwritten Professional Haircare from you in person or online, you’ll reap the benefits in commission. What does this look like? Well, the specifics are kept in the App for Unwritten Indies’ eyes only, but we can tell you that you can earn between 30% and 100% mark-up depending on whether you decide to stock the products IRL or have them delivered by us directly to your customer.
Plus, you can also earn rebates on product purchases/sales that will be returned to you in vouchers to spend in the wholesale shop. For real though, we’re not kidding when we say there’s money to be made here! Get your tapping finger on this right here and join the waitlist so you’re in on it from the get-go!
Btw – your phone will be buzzing every time you make a sale! Yep, you’ll be able to track your commission in real time via your dashboard in the App, and the best bit is, we pay it to you weekly, so you’ll always have funds for Friday Happy Hour. Cheers to that!
How does Unwritten guarantee that I’ll get paid each time my customer purchases?
The tech is SO super nerdy, that when someone purchases directly from you or your unique link once, the system automatically recognises them as your customer when they log in to the Unwritten online shop to buy again. They don’t even need to use your unique link! And to encourage them to log in for every future purchase instead of checking out as a guest, we’ll give them a discount on their products when they do.