The all-in-one tool to
For your Indie Business
Built for entrepreneurial sole trader hairdressers,
to save time and make money.
Drop-Ship Professional Haircare
Direct to your customers
Think of the Unwritten App as your own ecommerce shop with a personal warehouse fulfilment team (us).
- Recommend and sell professional haircare products digitally; anywhere, anytime, we take care of the rest!
- No cash outlay – we warehouse and ship products direct to your client
- Earn commission on every purchase made in person or online by your connected customers
- STOP your customers buying their retail from large online retailers win back the retail product income from your professional recommendations
Use your unique selling link
to power up your retail sales
With the Unwritten App, you can make money when you’re off the clock.
- Create and share your unique selling links across all social media platforms
- Sell products and earn commission to ANYONE online regardless of where in Australia they are.
- Three click checkout for your customers, fast, easy, secure
Wholesale Ordering
Has never been so easy
- We Drop-ship Unwritten Haircare but also more than 100 other haircare products from top industry brands.
- Order back basin, salon supplies at wholesale prices like foil, hair extensions, treatments and more! Wholesale ordering has never been so easy..
OUR PROUD PARTNER BRANDS (More coming soon!)
Appointment book &
a powerful online booking system
An appointment book for the indie way of life
- Fast easy-to-use appointment calendar
- Manage client appointments & history
- Online booking including deposits and cancellations
- Optional SMS appointment reminders
Customer information & Tracking
(simplified)
We’ve simplified behind-the-scenes logistics; just like a good shampoo, the Unwritten App won’t weigh you down.
- Maintain client history, notes and contact details
- Send automatic text reminders*
- Accept payments with ApplePay and Google Pay in person or remotely*
- Manage split payment, discounts and refunds
* Optional SMS appointment reminders charged at 9c each. Transaction fee charged at 1.75% + 30c per transaction.
Automated Reports direct to your email
(save time trying to find what you need)
- Revenue and comparisons
- Number of transactions
- Revenue breakdown
- Customer overview
- Top services/products
- Commissions
Additionally, monthly, quarterly, and yearly reports come with an attached PDF transaction summary detailing all income and expenses, ready to be sent to your accountant.
So simple,
you can be up and running in your next coffee break.
Finally an app that is made for me the individual hairstylist!
I can adapt to suit my needs, it reminds my clients and keeps records and sends out product.
What more does an indie need!
The App is incredible! Everything I need as an independent hairdresser under the one app! You don’t need anything else!
I’m excited to be part of something bigger – to work amongst like-minded individuals on something that’s not just another new product launch.
I’m always intrigued by technology and how it can support us, and I LOVE products! For me though, it’s the people – I believe in the people first, my gut said YES!
FAQs
How much does the App cost?
This is awkward. Kidding! The App is 100% FREE to download and use. Why? Because we’re business people too, and we know that ‘another damn subscription’ is a giant pain in the behind, so we decided to do things differently. It’s the Unwritten Haircare that helps us and you generate income, not the tech.
The only financial outlay for you will be if you opt for SMS appointment reminders for 9c each, and standard transaction fees charged at 1.75% + 30c per transaction as set down by Stripe (our chosen payment gateway).
What payment processor do you use?
We use Stripe as our payment gateway in the App. It allows you to accept payments using credit card, ApplePay and Google Pay in person and remotely, and means you can take split payments, apply discounts and send refunds.
Stripe’s standard transaction fees are charged at 1.75% + 30c per transaction. Find out more about Stripe here.
If you like to kick-it old school, the App also enables you to take cash and direct bank transfers as payment types for your services and products.
Can I import my existing client data? Is the process complicated?
Hell yeah! And hell no! Our whole schtick is to make this less work for you, not more. The App has a simple contact import function – you tap the button and it will import the contacts from your phone.
To import contacts from another salon software platform, the Unwritten support team will provide the IT wizardry. You’ll find more detailed information on this process in the App when it arrives… make sure you join the waitlist to get your hands on it!
What are the 'Rewards' and 'Bonuses'?
These are excellent perks of being part of the Unwritten Indie Community! We can’t say too much out in the open, but we can say that bonuses = $$$ for high-performers, and rewards = vouchers to spend on products in our wholesale shop.
Can you send appointment reminders from the App?
Absolutely! You can opt in to automated, customisable SMS reminders and notifications for your clients to suit your operational needs.
This is an opt-in function (meaning you don’t have to use it if you don’t want to), and each SMS is charged at 9c.
Is there a desktop version?
The Unwritten app can run on a Macbook with an M1 or M2 chip or higher, but funtionality around payment devices (tap to pay and Stripe payment terminal) has not been tested. When running Unwritten on an M2 macbook, you will notice that the screen size is formatted for a mobile device.
Is it available for iPad?
The Unwritten App is designed to fit in the palm of your hand and was designed for mobile phones. However, Unwritten will run on iOS on an ipad and on an android tablet but the sizing of the app may not be optimised for your device. Some tablet devices also do not have SIM’s so the only access to use Unwritten would then be via wifi only.
How does the commission work?
Everytime a customer purchases Unwritten Professional Haircare from you in person or online, you’ll reap the benefits in commission. What does this look like? Well, the specifics are kept in the App for Unwritten Indies’ eyes only, but we can tell you that you can earn between 30% and 100% mark-up depending on whether you decide to stock the products physically or have them drop-shuipped by us directly to your customer.
Plus, you can also earn rebates on product purchases/sales that will be returned to you in vouchers to spend in the wholesale shop. For real though, we’re not kidding when we say there’s money to be made here! Get your tapping finger on this right here and join the community!
Btw – your phone will be buzzing every time you make a sale! Yep, you’ll be able to track your commission in real time via your dashboard in the App, and the best bit is, we pay it to you weekly, so you’ll always have funds for Friday Happy Hour. Cheers to that!
How does Unwritten guarantee that I’ll get paid each time my customer purchases?
The tech is SO super nerdy, that when someone purchases directly from you or your unique link once, the system automatically recognises them as your customer when they log in to the Unwritten online shop to buy again. They don’t even need to use your unique link! And to encourage them to log in for every future purchase instead of checking out as a guest, we’ll give them a discount on their products when they do.
What versions of Android and iOS does the Unwritten app need?
The Unwritten app requires iOS12 and Android 12 as a minimum to access and use all features. Unwritten is not able to support anything below these versions and cannot guarantee the correct functioning of the app below these versions.